Legal

Cookie Policy

Last updated: 23 Feb 2026

Last updated: 23 February 2026

This Cookie Policy explains how Langkawi Port Sdn Bhd ("LPSB", "we", "us", or "our") uses cookies and similar technologies on langkawiport.com.my and related online services, including our Terminal Operating System (TOS) dashboard and web applications (collectively, the "Site").

By continuing to browse or use our Site, you agree that we can store and access cookies as described in this Cookie Policy.

1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferred language, login status, and other settings.

Cookies can be:
- Session cookies – stored temporarily and deleted when you close your browser.
- Persistent cookies – remain on your device for a defined period or until you delete them.

2. Why We Use Cookies
We use cookies and similar technologies for the following purposes:
- Essential operation
To enable core functions of our Site and TOS dashboard, such as:
- Logging in securely
- Maintaining your session as you navigate between pages
- Enforcing access control for authorized users

- Security and fraud prevention
To help us detect and prevent unauthorized access, abuse, or suspicious activity.

- Preferences and usability
To remember your settings and preferences, such as:
- Language or display preferences
- Previously selected options to improve your user experience

- Analytics and performance
To understand how visitors use our Site, so we can:
- Monitor performance and system load
- Improve content, navigation, and user experience

- Communication and support
To support certain interactive features, such as forms or tools that rely on cookies to function correctly.

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3. Types of Cookies We Use
Depending on how you interact with langkawiport.com.my, the following categories of cookies may be used:

3.1 Strictly Necessary Cookies
These cookies are required for the Site and TOS dashboard to function properly. They cannot be switched off in our systems and are usually set in response to actions you take, such as:
- Logging in or authenticating to the dashboard
- Setting your privacy or security preferences
- Filling in forms or submitting data

Without these cookies, some parts of the Site may not work correctly.

3.2 Functional (Preference) Cookies
These cookies allow the Site to remember choices you make and provide enhanced, more personalised features. For example:
- Remembering your previously selected options or filters
- Retaining basic display or layout preferences

If you disable these cookies, some personalised features may not function as intended.

3.3 Performance and Analytics Cookies
These cookies help us understand how visitors use our Site, including which pages are visited most often and how users move around the site. This information is used only in aggregated form to:
- Monitor system performance and reliability
- Improve content, navigation, and services

Where we use third-party analytics services, data may be collected and processed by the third party in accordance with their own privacy practices. We do not use analytics cookies to identify you directly.

3.4 Third-Party Cookies
Some content or features on our Site may be provided by third parties (for example, embedded maps, videos, or external reporting tools). These third parties may set their own cookies on your device when you view or interact with such content.

We do not control the use of these third-party cookies. You should refer to the relevant third party’s privacy or cookie policy for more information.

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4. Cookies Used for the TOS Dashboard and Internal Users
For internal users (e.g. LPSB staff, tenants, operators) accessing our TOS dashboard and related modules:
- Authentication and session cookies are used to:
- Verify your identity after login
- Maintain your authenticated session
- Enforce role-based access control and security policies

These cookies are strictly necessary for the secure operation of the dashboard and cannot be disabled for logged-in users without affecting functionality.

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5. Managing and Deleting Cookies
Most web browsers allow you to manage your cookie preferences. You can usually:
- View which cookies are stored on your device
- Delete cookies
- Block cookies from specific sites
- Block all cookies, or only third-party cookies

The steps to manage cookies vary by browser. You can typically find the relevant settings in the Privacy or Security section of your browser’s settings or preferences.

Please note:
- If you disable or block certain cookies, parts of langkawiport.com.my (including secure areas of the TOS dashboard) may not function properly.
- Essential cookies required for security and login may not be fully disabled without impacting your ability to access our services.

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6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- Our use of cookies
- Applicable laws and regulations
- Technical or operational requirements

When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

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7. Contact Us

If you have any questions about this Cookie Policy or our data protection practices, you may contact us at:

Langkawi Port Sdn Bhd
Kompleks Dermaga Tanjung Lembung,
07000 Langkawi, Kedah,
Malaysia

Email: [email protected]
(For technical or access issues related to TOS, please contact IT at [email protected].)